What are you looking for?

Universal License

• What is Softorino Universal License?
• How do I update my payment details?
• How do I renew my subscription after cancelling it?
• How do I cancel my subscription?
• How do I change my subscription to a one-time purchase?
• Is the subscription renewed automatically after the current one expires?
• I got a new computer, do I need to deactivate my universal license before installing the apps on the new one?
• I want to purchase a Family pack, do you have a Universal License for it?
• View all articles in “Universal License”

General Questions

• What is Softorino refund policy?
• How to reset my license key?
• I lost my activation key. What should I do?
• Softorino Security and Privacy
• Is it possible to transfer the license to the new laptop?
• How do I extend the trial period?
• What are the discounts/upgrades for the customers?
• Which our apps are compatible with M1 Macs?

WALTR PRO

• Technical requirements for WALTR PRO (minimum OS supported)
• How to edit metadata and cover art?
• Can I install WALTR PRO on my iPhone or iPad?
• Does WALTR PRO provide a free trial?
• Can I activate one WALTR PRO license on more than one computer?
• Is WALTR PRO safe to use?
• How do I get a refund?
• Which iOS devices does WALTR PRO support?
• View all articles in “WALTR PRO”

Folder Colorizer 2 for Windows

• How do I use Folder Colorizer 2 on my PC?
• What are the technical requirements for Folder Colorizer 2?
• What problem does Folder Colorizer 2 solve?
• How to colorize the folders on your Windows machine?
• Can I change the color of the folder in my external drive?
• How to activate Folder Colorizer 2 with a Universal license?
• How to reset the activation for Folder Colorizer 2 within the Universal License?
• Activation issue with non – Universal license Folder Colorizer 2 for Windows (lifetime license), what to do?
• View all articles in “Folder Colorizer 2 for Windows”

iOS issues

• I started getting spam messages in my Calendar app. What should I do?
• I dropped my IPhone 13 while charging. It got really hot over the next three hours. So I tried turning it off an on again. And its stuck in a booting loop.
• Any way to mute the camera shutter sound on iPhone XR? Lowering the volume and switching it to silent has no effect.
• I have a problem with the video file (MOV) on iPhone 6 which I want to edit (needs MP4). I tried to convert it online but its too big and couldn't convert it.
• Do I have to sign up again with the app when I get a new iPhone or switch over to use the app on my iPad?
• Does Sign in with Apple work on my Apple Watch / Apple TV / Mac?
• How does Sign in with Apple offer two-factor authentication?
• How does Sign in with Apple prove I’m not a bot?
• View all articles in “iOS issues”

Softorino Youtube Converter 2

• SYC 2 won't download the queue -> Convert and Transfer and nothing happens.
• Why are the thumbnails displayed incorrectly?
• Softorino YouTube Converter 2 hangs on analyzing.
• The video has downloaded, but it is 0kb, I can’t open it! What’s happening?
• iOS device is not detected via USB (Mac) :(
• Can't download 4k video in 2160p, why is that?
• What does Softorino YouTube Converter 2 do?
• How many websites does Softorino YouTube Converter Support?
• View all articles in “Softorino Youtube Converter 2 ”

WALTR 2

• The device hasn't been detected, why is this happening?
• It seems that my device isn't seen by my MacBook, what should I do?
• I drop the files but WALTR 2 does not react.
• Files end up without any artworks attached, how should I fix it?
• How can I delete ringtones I transferred to my iPhone with WALTR 2 Win?
• I see the "Transfer Canceled" error. What is going on?
• How can I delete ringtones I transferred to my iPhone with WALTR 2 Mac?
• I can see the green checkmark within WALTR 2, but the file is not there on my device. Where is it?
• View all articles in “WALTR 2 ”

Folder Colorizer for Mac

• What problem does Folder Colorizer solve?
• What are the technical requirements for Folder Colorizer?
• How to colorize the folders on Mac?
• How to activate Folder Colorizer for Mac with a Universal license?
• How to reset the activation for Folder Colorizer within the Universal License?
• How to uninstall Folder Colorizer on Mac?
• How to reinstall Folder Colorizer for Mac (Universal License)?
• Can I activate one Folder Colorizer for Mac license on more than one computer?
• View all articles in “Folder Colorizer for Mac”

iRingg

• What problem does iRingg solve?
• What are the technical requirements for iRingg?
• How to activate iRingg with a Universal license?
• How to reset the activation for iRingg within the Universal License?
• Activation issue with non – Universal license iRingg for Windows (lifetime license), what to do?
• Activation issue with non – Universal license iRingg for Mac (lifetime license), what to do?
• How to uninstall iRingg on Windows?
• How to uninstall iRingg on Mac?
• View all articles in “iRingg”

Beamer

• Can I play movies with DTS audio?
• What’s new in Beamer 3.0?
• What is new in version 2?
• How to upgrade to Beamer 2?
• Beamer will not connect to tvOS 10.2.
• How to send videos to multiple Apple TVs.
• How to turn off the display of your Mac when Beamer is playing?
• How to play the audio from the movie on your Mac.
• View all articles in “Beamer”