Hi friend 👋

If you're facing an issue where you're unable to download a 4K video in 2160p resolution, even after selecting the appropriate quality in SYC, and the grey box next to the video thumbnail still displays "1440p," we sincerely apologize for the inconvenience caused.

Rest assured, our development team has been notified about this issue and is actively working on a fix to resolve it in future updates.

Thanks for understanding!

Still got a question? 🤚

If you have any further questions or concerns, please don't hesitate to contact us using the chat icon in the bottom-right corner of your screen. Our support team is available 24/7 to help you out.

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